Explore features and actions available on the ‘Orders page’.

• Go to order – easily access your orders by clicking on ‘Go to order’ button next to the shopping cart icon
• Cancel – manually cancel Review request emails for specific order
• Send now – manually send Review request emails for specific order
• Send review request manually – immediately send Review request email manually 
• Search – easily navigate through your orders using the search bar. You can search orders by the customer’s name, email address, phone number.

Filter orders by different Request email statuses:

• Sent – Review request email was sent to the customers
• Scheduled/Pending fulfillment (Awaiting fulfillment)  – Review request email will be sent after fulfillment of the order or it is scheduled and waiting to be sent
• Review received – the customers has already written a review or they have written it once they received the email
• Blacklisted –  customers you flagged as blacklisted
• Cancelled – Review request email was canceled  

For any further explanation don’t hesitate to contact our Support Team!