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Creating a Staff Account for Monimo Support

Sometimes our support team needs a staff account for your shop so we can properly assist and help you.

Follow the next steps to create a Staff account:

  1. Head over to Plan and Permissions menu in Settings
  2. Click on ‘Add Staff’
  3. Fill in the first name with ‘Monimo’, last with ‘Support’
  4. In the ‘Email’ field add email
  5. Give permission for ‘Themes’. If we need any more permissions we’ll kindly ask you to add them.
  6. Click on ‘Send Invite’

If you have any troubles going through previously mentioned steps please contact our Support Team.

Tags:
  Contacting the Support Team
  Finding Product ID
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