In this article, we’ll show how to remove Monimo’s star ratings from your store’s pages.

Products feature on homepage 

1. Head over to Shopify Themes menu.
2. Select ‘Actions’ menu and click on ‘Edit code’.
3. Open the part you use for featured products (usually featured-product.liquid file) 
4. Delete the following code: <div id=”monimo_rate_6″ product-id=”{{ product.id }}” data-pattern=”[rating]/5, [count] {reviews} “></div>

Collection page 

1. Head over to Shopify Themes menu.
2. Select ‘Actions’ menu and click on ‘Edit code’.
3. Open the part you use for collection pages 
4. Find and delete the following code: <div class=”shop-booster-content shop-booster-col-rat” id=”shop-booster-pid-d-{{ product.id }}” data-pattern=”([count]) ” style=”font-size: 14px;letter-spacing: 0px;”></div>
   

Product pages

1. Head over to Shopify Themes menu.
2. Select ‘Actions’ menu and click on ‘Edit code’.
3. Open the part you use for product  
4. Find and delete the following code: <div id=”monimo_rate_6″ product-id=”{{ product.id }}” data-pattern=”[rating] ([count] {reviews}) “></div>

Cart page

1. Head over to Shopify Themes menu.
2. Select ‘Actions’ menu and click on ‘Edit code’.
3. Open the part you use for cart page (usually cart-tempalte.liquid)  
4. Find and delete the following code: <div class=”shop-booster-content shop-booster-col-rat” id=”shop-booster-pid-d-{{ item.product.id }}” data-pattern=”([count]) ” style=”font-size: 14px;letter-spacing: 0px;”></div>

Please don’t hesitate to contact our Support Team if you need any further assistance.

Google Snippets increase traffic in your shop by driving more customers from search engines, generating more revenue.

Because if you are here there must be some improvements that we should add.

To help us improve your experience with Monimo please contact us and you’ll hear from us soon.

How to remove Monimo?

You have to remove Monimo from your shop to pause or cancel our subscription. You must remove Monimo from the Shopify apps menu. Notify that we cannot do this for you, you have to do it.

If you choose to come back (or unpause) Monimo saves everything so you can start from where you left. 

If you wish to remove all or some data please contact us.

How to prevent Monimo widget from appearing in your shop after uninstalling?

1. Head over to Shopify admin Themes page
2. Select ‘Actions’ and then click on ‘Edit code’
3. Choose theme.liquid file for edit
4. After finding the code below, delete it: <script src=”https://monimo.app/ali/reviews_js.js” ></script><script src=”https://monimo.app/ali/theme_js.js”></script>
5. Press on Ctrl+F5 (or Cmnd+F5 on Mac) to refresh the page without cache

There are some other codes you might find there, that are added by Monimo. However these will not affect anything on your page.

If you have any troubles going through previously mentioned steps please contact our Support Team.

Billing information

When you choose any Monimo plan you approve those subscription charges. After finishing the free trial period your billing cycle starts, with no need for further approval. Usage charges in Unlimited plan are also included.

The Basic plan is the welcoming plan. Designed to help merchants adjust themselves to Shopify environment. After finishing the free trial Basic plan is available until reaching 500 orders or $10 SMS credit. Then the Monimo Dashboard becomes locked and no changes can be made. However, all customer-facing features will remain the same. For further information go to Basic Plan.

One billing cycle is 30 days and it starts when the free trial ends. Although Shopify and Monimo Billing cycles might start at the same time, you will be charged for Monimo when you are for Shopify.

Making changes in your plan

Only once the app is uninstalled will Shopify remove Monimo fees from the total. This does not include fees that have already started generating.

Pausing your store can only last up to 90 days when Shopify unpauses it, and fees start applying again. 

For changing Monimo plans go to Pricing in Monimo Dashboard. This can be done at any time.

When you downgrade your plan, Monimo calculates the fee differences and you’re given the change in app credits. The amount is calculated according to the number of days in a month you spent on each plan.

How to find Shopify Invoice?

Your invoice can be found on Shopify Billing Settings. 

For understanding it better head over to https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice

Monimo starts loading only after the entire page has been loaded and is ready for customers to use.

If your page is loading slowly we suggest using Google PageSpeed Insight to check what’s slowing it down. It helps you improve your speed because it shows you what elements are slowing it down.

For any further explanation don’t hesitate to contact our Support Team!

Updated GDPR Privacy Notice and Data Processing Addendum

To address issues regarding GDPR we have new and improved Privacy Policy and Terms of Service so they now include a Data Processing Addendum. Updated agreements are included below.

ShopBooster – Privacy Policy

ShopBooster – Terms of Service 

Guide to Complying to New Policies

A new feature that allows you to limit sending emails solely to customers that opted for it makes it easy to comply with the new Privacy Policy. It is highly recommended that you start using this feature.

Here are permission we need and why:

View Shopify account data – for Monimo account to be created and later for Monimo to be integrated we need some information like your shop’s URL, currency in use and locale.

View orders – information from orders are necessary for us to fill-in your request emails like customer’s name and email, order date, fulfillment status and ordered product. All time access is required for us to send Bonus request emails to your previous customers.

Manage products – to be able to calculate Monimo driven revenue for Monimo analytics, check if the product still exists in your shop, not to send email request for nonexistent products, to gather product photos for request emails

Manage customers – in the light of Shopify terms of service Monimo like all other apps allows users to report when customers unsubscribe from the emailing list. This information is stored on Shopify’ customer record and is used to sync information between apps

Manage your online shop – this is necessary for you to successfully install and use Monimo widgets in your shop

Manage marketing – to be able to show your Monimo driven revenue on Shopify admin with the use of ‘Marketing Events’ 

Manage other data – this mostly applies to pricing rules. Used to give discounts to customers.

For any further questions and expectations regarding permissions don’t hesitate to contact us!

Follow the next steps to create a Staff account:

1. Head over to Plan and Permissions menu in Settings
2. Click on ‘Add Staff’
3. Fill in the first name with ‘Monimo’, last with ‘Support’
4. In the ‘Email’ field add email
5. Give permission for ‘Themes’. If we need any more permissions we’ll kindly ask you to add them.
6. Click on ‘Send Invite’

If you have any troubles going through previously mentioned steps please contact our Support Team.

1. Head over to the Products tab of your Shopify admin.
2. Select the product you would like to find the ID of.

The product’s ID is included as the series of numbers visible in the page’s URL.

For any further questions contact our Support Team!